Head-to-head review

Updated Jul 2026

ClosevsMicrosoft Dynamics 365

crm

Close

Inside sales CRM with built-in calling, SMS, and email.

4.6/ 5 G2
from $49/mo
VS

crm

Microsoft Dynamics 365

Enterprise CRM + ERP, tightly woven into Microsoft 365.

4.2/ 5 G2
from $65/mo
Quick verdict
Close
4.6/ 5 G2
High-velocity inside sales teams
from $49/mo
Microsoft Dynamics 365
4.2/ 5 G2
Enterprise
from $65/mo

Close and Microsoft Dynamics 365 both serve crm teams — Close rates 4.6/5 (1,200 reviews), Microsoft Dynamics 365 rates 4.2/5. Pick Close for High-velocity inside sales teams; Microsoft Dynamics 365 for Enterprise.

When to pick each

Close vs Microsoft Dynamics 365: at a glance

Close — strengths

  • Power dialer
  • Sales cadences
  • Pipeline view

Microsoft Dynamics 365 — strengths

  • Sales pipeline
  • Customer service
  • Power Automate

CRM

When to pick each

Close is ranked in our CRM category hub with pipeline diagnostics, TCO scenarios, and head-to-head matrices for Microsoft Dynamics 365 and other stacks.

Showdown

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Team size
50
Current monthly spend
$8,000
Primary pain point