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  3. Klaviyo vs Mailchimp
Head-to-head review

Klaviyo vs Mailchimp

For e-commerce: Klaviyo, always. Mailchimp only if you're not yet selling online or want a free starter.

For e-commerce: Klaviyo, always. Mailchimp only if you're not yet selling online or want a free starter.

Try KlaviyoTry Mailchimp

Pricing at a glance

Strengths by product

Klaviyo — strengths

  • E-commerce native
  • Predictive analytics
  • Email + SMS unified

Mailchimp — strengths

  • More forgiving free tier
  • Easier for first-timers
Klaviyo profile →Mailchimp profile →
Compared
K
Klaviyo
Email marketing
M
Mailchimp
Email marketing
Starting price
Free
Free
Free tier
✓ Yes
✓ Yes
Trial
—
—
G2 rating
4.6 (9,100)
4.3 (12,400)
Best for
Shopify/BigCommerce brands, DTC
Small businesses, Bloggers
Top pros
  • + Best e-commerce integrations
  • + Predictive analytics
  • + Email + SMS unified
  • + Beginner-friendly
  • + Generous free tier
  • + Strong template library
Top cons
  • − Pricing scales with profile count
  • − Overkill for non-e-comm
  • − B2B features are thin
  • − Pricing climbs fast with list size
  • − Automation depth is shallow
  • − Audience model is rigid