Head-to-head review

Updated Jul 2026

ClosevsFreshsales

crm

Close

Inside sales CRM with built-in calling, SMS, and email.

4.6/ 5 G2
from $49/mo
VS

crm

Freshsales

AI-powered sales CRM by Freshworks.

4.5/ 5 G2
Free tier
Quick verdict
Close
4.6/ 5 G2
High-velocity inside sales teams
from $49/mo
Freshsales
4.5/ 5 G2
Sales-led SMBs
Free tier

Freshsales and Close both serve crm teams — Freshsales rates 4.5/5 (5,400 reviews), Close rates 4.6/5. Pick Freshsales for Sales-led SMBs; Close for High-velocity inside sales teams.

When to pick each

Close vs Freshsales: at a glance

Close — strengths

  • Power dialer
  • Sales cadences
  • Pipeline view

Freshsales — strengths

  • Freddy AI
  • Visual pipelines
  • Built-in phone & email

CRM

When to pick each

Close is ranked in our CRM category hub with pipeline diagnostics, TCO scenarios, and head-to-head matrices for Freshsales and other stacks.

Showdown

Generate an investor-ready switch memo in 30 seconds.

Turn any A vs B comparison into a one-pager your CFO will actually read.

Team size
50
Current monthly spend
$8,000
Primary pain point