Head-to-head review

HubSpot vs Microsoft Dynamics 365

HubSpot and Microsoft Dynamics 365 both serve crm teams — HubSpot rates 4.4/5 (11,200 reviews), Microsoft Dynamics 365 rates 4.2/5. Pick HubSpot for Marketing-led SMBs; Microsoft Dynamics 365 for Enterprise.

HubSpot and Microsoft Dynamics 365 both serve crm teams — HubSpot rates 4.4/5 (11,200 reviews), Microsoft Dynamics 365 rates 4.2/5. Pick HubSpot for Marketing-led SMBs; Microsoft Dynamics 365 for Enterprise.

CRM

When to pick each

HubSpot is ranked in our CRM category hub with pipeline diagnostics, TCO scenarios, and head-to-head matrices for Microsoft Dynamics 365 and other stacks.

Pricing at a glance

HubSpot
CRM
Microsoft Dynamics 365
CRM
Starting price
Free
$65/mo
Free tier
✓ Yes
Trial
14 days
30 days
G2 rating
4.4 (11,200)
4.2 (3,100)
Best for
Marketing-led SMBs, Inbound-focused teams
Enterprise, Microsoft-aligned IT orgs
Top pros
  • + El mejor CRM gratuito del mercado
  • + Integración nativa entre módulos
  • + Excelente academia y recursos
  • + Native Microsoft 365 integration
  • + Power Platform extensibility
  • + Enterprise security
Top cons
  • El precio por contacto escala rápido
  • Reportes avanzados solo en planes altos
  • Tarifas de onboarding pueden ser altas
  • Implementation cost
  • Best fit only if Microsoft-aligned
  • Steep learning curve

Strengths by product

HubSpot — strengths

  • Contact & deal management
  • Email marketing & sequences
  • Workflow automation

Microsoft Dynamics 365 — strengths

  • Sales pipeline
  • Customer service
  • Power Automate