how to get more customers

How to get more customers: 10 tactics ranked by effort and ROI

Every business needs more customers. The problem is the advice is usually generic ('do SEO', 'run ads') without the context needed to know which tactic works for which situation.

Pick the right customer acquisition tactic for your stage, budget, and target audience.

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Resolution protocol

  1. 01

    Fastest ROI (1–4 weeks): ask for referrals

    Message your 10 happiest customers with a specific referral request. Conversion rate: 5–15% turn into referrals. CAC: your time. If you have 10 happy customers and haven't asked for referrals, this is your next action before anything else.

  2. 02

    Medium-term (1–3 months): content that ranks

    One piece of content targeting a specific 'best [category] for [use case]' keyword per week. Each piece: 1,200+ words, answers the query directly in the first paragraph, links to relevant internal pages. This compounds: 24 articles in 6 months, some will rank, all will stay ranking.

  3. 03

    Systematic growth (3–12 months): build one channel deeply

    Cold outbound with personalized sequences. Or a content + SEO moat. Or a strategic partnership with a complementary service provider. Or paid search on bottom-of-funnel keywords. The channel you pick matters less than building it systematically. Most businesses abandon channels before they see results.

Related playbooks

Other instruments

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