Freshsales vs Salesforce
Head-to-head review
Updated Jun 2026FreshsalesvsSalesforce
crm
Freshsales
AI-powered sales CRM by Freshworks.
4.5/ 5 G2
Free tier
VS
crm
Salesforce
Enterprise CRM with infinite extensibility.
4.3/ 5 G2
from $25/mo
Quick verdict
Freshsales
4.5/ 5 G2
Sales-led SMBs
Free tierSalesforce
4.3/ 5 G2
Mid-market & enterprise
from $25/moSalesforce and Freshsales both serve crm teams — Salesforce rates 4.3/5 (19,500 reviews), Freshsales rates 4.5/5. Pick Salesforce for Mid-market & enterprise; Freshsales for Sales-led SMBs.
When to pick each
Freshsales vs Salesforce: at a glance
Salesforce — strengths
- Sales Cloud (pipeline, forecasting)
- Service Cloud (cases, omnichannel)
- Einstein AI
Starting price
CRM
When to pick each
Freshsales is ranked in our CRM category hub with pipeline diagnostics, TCO scenarios, and head-to-head matrices for Salesforce and other stacks.
Showdown
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Team size
50
Current monthly spend
$8,000
Primary pain point