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Salesforce vs Zoho CRM

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Comparativa cara a cara

Updated Jun 2026

SalesforcevsZoho CRM

crm

Salesforce

CRM empresarial con extensibilidad infinita.

4.3/ 5 G2
from $25/mo
VS

crm

Zoho CRM

Affordable, full-stack CRM for cost-conscious teams.

4.1/ 5 G2
from $14/mo
Quick verdict
Salesforce
4.3/ 5 G2
Mid-market & enterprise
from $25/mo
Zoho CRM
4.1/ 5 G2
Cost-conscious SMBs
from $14/mo

Salesforce and Zoho CRM both serve crm teams — Salesforce rates 4.3/5 (19,500 reviews), Zoho CRM rates 4.1/5. Pick Salesforce for Mid-market & enterprise; Zoho CRM for Cost-conscious SMBs.

Probar Salesforce
Probar Zoho CRM

Cuándo elegir cada uno

Salesforce vs Zoho CRM: at a glance

Salesforce — strengths

  • Sales Cloud (pipeline, forecasting)
  • Service Cloud (cases, omnichannel)
  • Einstein AI
Try Salesforce free

Zoho CRM — strengths

  • Pipeline management
  • Email integration
  • AI assistant (Zia)
Try Zoho CRM free

Starting price

CRM

Cuándo elegir cada uno

Salesforce is ranked in our CRM category hub with pipeline diagnostics, TCO scenarios, and head-to-head matrices for Zoho CRM and other stacks.

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Tamaño del equipo
50
Gasto mensual actual
$8,000
Punto de dolor
Perfil de Salesforce →Perfil de Zoho CRM →