Head-to-head review

Close vs Freshsales

Freshsales and Close both serve crm teams — Freshsales rates 4.5/5 (5,400 reviews), Close rates 4.6/5. Pick Freshsales for Sales-led SMBs; Close for High-velocity inside sales teams.

Freshsales and Close both serve crm teams — Freshsales rates 4.5/5 (5,400 reviews), Close rates 4.6/5. Pick Freshsales for Sales-led SMBs; Close for High-velocity inside sales teams.

CRM

When to pick each

Close is ranked in our CRM category hub with pipeline diagnostics, TCO scenarios, and head-to-head matrices for Freshsales and other stacks.

Pricing at a glance

Close
CRM
Freshsales
CRM
Starting price
$49/mo
Free
Free tier
✓ Yes
Trial
14 days
21 days
G2 rating
4.6 (1,200)
4.5 (5,400)
Best for
High-velocity inside sales teams, Outbound SDR teams
Sales-led SMBs, AI-curious teams
Top pros
  • + Best-in-class power dialer
  • + Built-in SMS/email cadences
  • + Fast UI
  • + Strong free tier
  • + AI features included
  • + Clean modern UI
Top cons
  • No free tier
  • Higher per-seat price
  • Less ecosystem
  • Smaller ecosystem
  • Fewer native integrations than HubSpot
  • Limited content marketing tooling

Strengths by product

Close — strengths

  • Power dialer
  • Sales cadences
  • Pipeline view

Freshsales — strengths

  • Freddy AI
  • Visual pipelines
  • Built-in phone & email