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Head-to-head review

Microsoft Dynamics 365 vs monday.com

Microsoft Dynamics 365 and monday.com both serve crm teams — Microsoft Dynamics 365 rates 4.2/5 (3,100 reviews), monday.com rates 4.7/5. Pick Microsoft Dynamics 365 for Enterprise; monday.com for Cross-functional teams.

Microsoft Dynamics 365 and monday.com both serve crm teams — Microsoft Dynamics 365 rates 4.2/5 (3,100 reviews), monday.com rates 4.7/5. Pick Microsoft Dynamics 365 for Enterprise; monday.com for Cross-functional teams.

Try Microsoft Dynamics 365Try monday.com

CRM

When to pick each

Microsoft Dynamics 365 is ranked in our CRM category hub with pipeline diagnostics, TCO scenarios, and head-to-head matrices for monday.com and other stacks.

Pricing at a glance

Microsoft Dynamics 365
CRM
monday.com
Project management
Starting price
$65/mo
$9/mo
Free tier
—
✓ Yes
Trial
30 days
14 days
G2 rating
4.2 (3,100)
4.7 (12,000)
Best for
Enterprise, Microsoft-aligned IT orgs
Cross-functional teams, Agencies
Top pros
  • + Native Microsoft 365 integration
  • + Power Platform extensibility
  • + Enterprise security
  • + Highly visual
  • + Configurable to any workflow
  • + Great mobile apps
Top cons
  • − Implementation cost
  • − Best fit only if Microsoft-aligned
  • − Steep learning curve
  • − Pricing scales by seat tier
  • − Can become messy without governance
  • − Reporting maturity varies by product

Strengths by product

Microsoft Dynamics 365 — strengths

  • Sales pipeline
  • Customer service
  • Power Automate

monday.com — strengths

  • Boards & views
  • Automation recipes
  • Dashboards
Microsoft Dynamics 365 profile →monday.com profile →