Head-to-head review

Close vs Pipedrive

Pipedrive and Close both serve crm teams — Pipedrive rates 4.5/5 (8,200 reviews), Close rates 4.6/5. Pick Pipedrive for Sales-led SMBs; Close for High-velocity inside sales teams.

Pipedrive and Close both serve crm teams — Pipedrive rates 4.5/5 (8,200 reviews), Close rates 4.6/5. Pick Pipedrive for Sales-led SMBs; Close for High-velocity inside sales teams.

CRM

When to pick each

Close is ranked in our CRM category hub with pipeline diagnostics, TCO scenarios, and head-to-head matrices for Pipedrive and other stacks.

Pricing at a glance

Close
CRM
Pipedrive
CRM
Starting price
$49/mo
$14/mo
Free tier
Trial
14 days
14 days
G2 rating
4.6 (1,200)
4.5 (8,200)
Best for
High-velocity inside sales teams, Outbound SDR teams
Sales-led SMBs, Outbound teams
Top pros
  • + Best-in-class power dialer
  • + Built-in SMS/email cadences
  • + Fast UI
  • + Best-in-class pipeline UX
  • + Fast onboarding (<1 day)
  • + Honest, transparent pricing
Top cons
  • No free tier
  • Higher per-seat price
  • Less ecosystem
  • Marketing automation is bolt-on
  • Reporting is shallower than HubSpot/Salesforce
  • Custom fields hit a wall at enterprise scale

Strengths by product

Close — strengths

  • Power dialer
  • Sales cadences
  • Pipeline view

Pipedrive — strengths

  • Drag-and-drop pipeline
  • Activity-based selling
  • Smart Docs