Head-to-head review

Close vs Microsoft Dynamics 365

Close and Microsoft Dynamics 365 both serve crm teams — Close rates 4.6/5 (1,200 reviews), Microsoft Dynamics 365 rates 4.2/5. Pick Close for High-velocity inside sales teams; Microsoft Dynamics 365 for Enterprise.

Close and Microsoft Dynamics 365 both serve crm teams — Close rates 4.6/5 (1,200 reviews), Microsoft Dynamics 365 rates 4.2/5. Pick Close for High-velocity inside sales teams; Microsoft Dynamics 365 for Enterprise.

CRM

When to pick each

Close is ranked in our CRM category hub with pipeline diagnostics, TCO scenarios, and head-to-head matrices for Microsoft Dynamics 365 and other stacks.

Pricing at a glance

Close
CRM
Microsoft Dynamics 365
CRM
Starting price
$49/mo
$65/mo
Free tier
Trial
14 days
30 days
G2 rating
4.6 (1,200)
4.2 (3,100)
Best for
High-velocity inside sales teams, Outbound SDR teams
Enterprise, Microsoft-aligned IT orgs
Top pros
  • + Best-in-class power dialer
  • + Built-in SMS/email cadences
  • + Fast UI
  • + Native Microsoft 365 integration
  • + Power Platform extensibility
  • + Enterprise security
Top cons
  • No free tier
  • Higher per-seat price
  • Less ecosystem
  • Implementation cost
  • Best fit only if Microsoft-aligned
  • Steep learning curve

Strengths by product

Close — strengths

  • Power dialer
  • Sales cadences
  • Pipeline view

Microsoft Dynamics 365 — strengths

  • Sales pipeline
  • Customer service
  • Power Automate